The following terms and conditions of sale apply to all orders placed with Mera Baby. By placing an order for goods you are deemed to have accepted these terms and conditions of sale. Please note that we may make changes to these terms from time to time, so please check them each time you use the online shop.
Sales Agreement / Contract
By placing an order with Mera Baby, you are offering to purchase a product/s which we will sell to you under the following terms and conditions.
The terms of sale apply to all goods supplied by Mera Baby.
When placing an order with Mera Baby you undertake that the details you provide to us by requesting goods and services are true and accurate and that you are the legal and authorised holder of the credit/debit card or Paypal account you are using.
Description & Price of Goods
The description and price of goods is as shown on the Mera Baby website. However all product information and prices are subject to change without prior notice.
All product images are taken by a professional photographer and aim to reflect colours, styles and effects as accurately as possible. Mera Baby will not be held responsible for perceived variations in colour from those displayed on the Mera Baby website.
All guarantees are subject to the manufacturer’s guarantee, which can vary from product to product. If you have a query relating to the guarantee of a specific product, please contact us at email@example.com
You have the right to cancel your order within seven working days of receiving the goods. Working days are Monday-Friday, exclusive of Public Holidays. Cancellations must be made in writing, by post or email and proof of postage will be required.
Goods must be returned in their original packaging, in the original condition, unused and undamaged and eligible for resale.
You may not cancel personalised goods, which by their nature cannot be resold.
Returns, Refunds & Exchanges
You may return your goods for a full refund within 10 working days of receipt. Please call or email us immediately quoting your order number. Our returns address information can be found on your sales invoice.
The cost of returning the goods is borne by the customer. We do not require you to return them via Recorded or Special Delivery, but Proof of Posting should be obtained as it may be required to complete your request. We cannot process refund claims for lost parcels.
Your refund will be processed immediately, but please allow up to 14 days.
Please note personalised goods cannot not be refunded or exchanged unless there is a fault with the product . Mera Baby is not liable for mistakes you make upon entering your order details. Please check your order information (names, spellings, colours, sizing etc) thoroughly before confirming it.
You are eligible to exchange goods up to 30 days.
You will not be charged re-delivery on replacement goods requested in Exchange.
Payment & Taxes
No VAT is chargeable on baby and children’s wear.
VAT is chargeable on Maternity Wear, Adult Clothing, Gift Items (including toys) and on delivery at the current rate of 20% VAT is included in the prices listed on our site where applicable.
Contacting Us – Customer Queries & Further Information
If you need further information, would like to give us feedback or even suggest ideas for new products, please contact us via:
We endeavour to respond to all queries by the next working day.
In accessing this website, you agree that any downloading or copying of content is for personal, non-commercial purposes only. You may not:
- Attempt to reverse engineer website code
- Modify, copy, reproduce or distribute Mera Baby website copy on any other site without prior permission from Mera Baby
- Use Mera Baby content for any commercial purposes
- Use the Mera Baby site for any fraudulent or unlawful purposes
Merababy.co.uk shall not be liable if we are unable to carry out our obligations (including any delays) due to any circumstances beyond our reasonable control.
Merababy.co.uk shall not be liable for any indirect or consequential losses, or for any business losses (including loss of profits, data anticipated savings goodwill or for wasted expenditure) you may suffer as a result of any breach of these terms and conditions of sale
Copyright © Mera Baby 2009
All aspects of this website, its content, text, graphics, product designs, applications, software, underlying source code and all other aspects are copyright Mera Baby, its affiliates or content and technology providers.
Mera Baby is trademarked in the UK under English law.